Privacy Policy

Information we collect

When you submit a booking or contact form we collect the details you provide — typically your name, phone number, email address, service address and a description of the work required. We also collect standard technical information such as browser type and pages visited.

How we use it

Your information is used to respond to your request, schedule and perform service, issue quotes and invoices, and follow up about the work. With your consent we may send occasional maintenance reminders or seasonal offers. You can opt out at any time.

Sharing

We do not sell personal information. We share it only with service providers who help us operate — for example scheduling, payment and email tools — or where required by law.

Retention and security

Records are retained as long as needed for service history, warranty and legal obligations. We use reasonable administrative and technical safeguards to protect them.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at contact@springwaterheating.ca or (705) 828-1833.

Changes

We may update this policy from time to time. The current version is always posted on this page.